MHC delivers a powerful business automation platform that enables customers to automate and digitize complex processes, communications and workflows. Specifically for document automation, customer communication management (CCM) and customer experience automation (CXA), MHC offers the modular platform EngageCX that integrates seamlessly with DOC4’s Compass Suite.
Unlike other available tools in the market, the EngageCX platform has been specifically developed from the idea that users can develop, manage and automate the (substantive) communication with customers via any desired channel. This varies from generating documents (e.g. letters, invoices, policies, flyers, mailings) to drafting and sending e-mail and SMS communication.
More information: www.mhcsoftwareinc.com